Delivery Information

Return policy

Should the purchased product be not suitable to you for some reason, you have the right to return it within 14 days and get a 100% refund.
Return policy does not apply to products such as opened computer software, movies, music, games and other audio-visual content, as well as opened consumables such as printer ink and toner cartridges, digital gift certificates and prepaid codes. Additionally, products not suitable for return due to hygienic or medical reasons, cannot be returned after the packaging has been removed.
In order to return the product, please contact us via email:
The sum paid for the returning product will be refunded to the client's bank account within 5 days from the date we receive returned items.
The returning product shall not be used and must be in its original packaging. In order to check condition or suitability of the purchased product, it is allowed to handle and use products only within the same limits as it can be done in the shop.